Staff is used to using the systems that are in place and can be apprehensive to change. But the time comes when organizations grow tired of exorbitant maintenance fees, grafted solutions and antiquated approaches to technology. It’s then that companies seek solutions that fit their modern needs and suit their up-to-date preferences rather than where they were, technologically, years ago. Working with a value added reseller can help ease that process, which was the case with Clarence Street Cyclery, which engaged Sydney-based SMB Consultants to deploy the Lightspeed Point of Sale system in the fall of 2011 after having seen the platform demonstrated at a retail trade show.
Deploying a Mac-based system made good sense to Clarence Street Cyclery’s IT decision-makers, who recognized that their staff was part of the iGeneration, those that have grown up using iPods, iPhones and iPads.