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hexa is a survey management platform designed specifically for small businesses

Lightspeed POS users can now measure customer satisfaction with a single click to ensure they provide a unique and end-to-end customer experience. The hexa platform makes it possible to track customer satisfaction instantly using a customized, industry-specific and branded survey. It also makes it possible for you to interact with your customers, adjust your strategies and make better business decisions based on customer feedback. In this way, you can build loyalty and increase the likelihood that your customers will visit your establishment again.

Listen to the voice of your customer by using custom-built surveys designed specifically for your business. React in real-time and convert dissatisfied patrons into loyal customers

hexa is offered for free to Lightspeed customers until February 28, 2021.

hexa: Ask. Listen. Take action.

Category: Analytics, Customer Service, Loyalty, Marketing

Product: Restaurant