Payments Business Analyst

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Are you actively looking for a new opportunity? Well… you might just be in the right place!

We’re looking for a Payments Business Analyst to join our Lightspeed B2B Payments team. You will play a key role in our growth, where you will be responsible for working with our payments team to identify opportunities to increase payments revenue. You will be aggregating, analyzing and interpreting data from multiple sources, both qualitative and quantitative and communicating data-driven insights in a simple and succinct manner. This role requires strong organizational and communication skills for candidates with interests in data analysis, sales and marketing. You will help drive the development and execution of strategies to acquire new payments customers and increase the usage of existing payments customers.

What you’ll do:

  • Analyze payments transactions and usage data along with qualitative client and internal feedback, identifying indicators to continuously drive improvements and growth
  • Collaborate cross-functionally to execute new growth initiatives through enablement and partnering on client meetings
  • Communicate clearly and effectively with both business and technical teams while guiding them through process improvement recommendations
  • Act as a point of contact for Client Services team on Payments adoption and best practices
  • Demonstrate a strong understanding of B2B payments concepts and translate this knowledge to the NuORDER (Lightspeed B2B) platform
  • Document and measure all client and internal feedback to help inform Product features and roadmap
  • Assist with monthly, quarterly, and yearly pipeline reporting and forecasts
  • Handle other duties and responsibilities as defined by management

What you need to bring:

  • Proven experience reviewing and analyzing quantitative and qualitative data. Previous payments experience is ideal but not required
  • Agile and solutions-focused; Must be able to adapt to an ever-changing environment
  • Proven track record of working collaboratively with cross-functional teams and success in developing and implementing workflows across teams and organizations
  • Ability to handle high volume situations with effective time management and attention to detail skills
  • Excellent oral and written English communication and group presentation skills to various audiences
  • Self-sufficient and take initiatives to drive areas of improvement
  • High degree of initiative and self-direction; bias for action

What’s in it for you

  • An environment that encourages initiatives and leadership
  • Fun activities with your teammates - be part of the Lightspeed family;
  • Work with highly talented people who are as passionate about their craft as you are!
  • Tons of growth opportunities into technical or people management roles
  • Amazing benefits & perks, including equity for all Lightspeeders

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

  • Lightspeed RSU program (we are all owners)
  • Unlimited paid time off policy
  • Immediate access to health insurance
  • Paid leave assistance for new parents
  • LinkedIn learning license
  • 1 paid volunteer day annually

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
 
 
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