Getting started with Lightspeed Restaurant

Signing up with a new POS system can be exciting, but all of the information you’ve gathered can lead to confusion. Where do you start? What takes priority? If you’re unsure, you’re not alone — figuring out how to use a new restaurant management system can be overwhelming in the beginning, whether you’re abandoning the pen and paper method, opening your first business, or moving over from another POS.

The good news is, we’re here to get you started while alleviating some of that initial stress!

Lightspeed offers each and every one of our new customers complimentary onboarding sessions with a product specialist. From the moment you sign up, you can schedule two onboarding session — and if that’s not enough, feel free to schedule more!

Don’t know where to start? We’ll help you out. In fact, our specialists start off with a list of steps every customer should take when they buy their POS system. They’ll also explain why certain steps need to be taken in a particular order. For example, you may be eager to start using the front-end iPad app, but the back-end must be set up beforehand — our reps will explain why and how to do it.

Here are some of the basic things that our onboarding specialists can help you with:

  • Building your menu
  • How your wait staff can best use the software
  • Taking orders, splitting bills and voiding sales
  • Adding charges for additional options
  • Opening and closing your days

We’re here for you — another great reason to run your business with Lightspeed.

Need more information? Speak to one of our Restaurant POS experts!

Elina Barklon

Elina Barklon

Naturally drawn to synonyms, Elina relishes language, culture and precision in her explanations. "The mind is like a parachute — it works best when opened.” ― Elina and Sir Thomas Robert Dewar