EMV is here. Are you part of the top 6% of retailers?

This week marks one of the biggest changes in U.S. payment processing history, the shift to EMV credit cards or “chip cards”.

We are proud to announce that Lightspeed is one of the few point of sale providers able to perform integrated EMV transactions. While the rest of the market has been focused on being EMV “ready” with partners who are pending certification,  we are thrilled that we are now EMV capable with EMV certified partners. This means that you have the opportunity to take EMV transactions.

“Only 6% of merchants meet the EMV deadline.”(IHL Group)

How can I start processing EMV transactions?

All of our products are now integrated with the EMV certified Genius device from Cayan.

Accepting EMV transactions is a fundamental change in how you run your business. We understand how important this is, so we are working with Cayan on a phased roll-out  to support the volume of merchants transitioning to EMV capability across our customer base. Cayan will be reaching out to you in order to confirm when your device’s EMV mode will be turned on.

Until Cayan contacts you, please continue using your Genius devices for card swipe, Apple Pay, and PIN debit. We know that you may be concerned about not being EMV compliant while your Genius terminal is not yet in EMV mode. But not to worry, we’ve worked really hard with Cayan that you’re covered. Please contact your Cayan representative for more details.

If you still have not ordered a Genius terminal, you can do so by getting in contact with Cayan here.

What if I’m processing with Mercury or Element?

If your processor is Element or Mercury (both part of Vantiv), we will have an integrated EMV solution coming soon for Retail and Restaurant. In the meantime, we recommend that you contact them to upgrade to their EMV-ready hardware to immediately begin processing non-integrated magnetic stripe, Apple Pay/NFC, and PIN debit payments.

If you purchase EMV-ready terminals now, Mercury may cover your chargebacks associated with the EMV switchover. If you want to learn more about our offering with them, you can reach Mercury/Element here.

What if I’m not using integrated payments?

Opting for integrated payments allows your payment terminal to “talk” directly to your POS. This helps speed up check-out times and reduce human error during check-out because your staff will no longer need to enter the transaction amount on the payment device. In some cases, integrated payment can even reduce your payment processing rates.

If you’re interested in integrated payments, please reach out to your Lightspeed representative at 1.866.932.1801. If you are using Heartland, please contact them directly to upgrade to an EMV-ready solution.

We’re here to help!

The switch is here. Are you protected?

Talk to a Specialist

or give us a call at 1.866.932.1801



Kate is Lightspeed’s Product Marketing Manager - the voice of the customer within the product team. Helping us continuously develop products based on your feedback. She’s also an ex world-class figure skater, vegan, practices hot yoga religiously, and loves wine, a lot.